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1.1. The parties to this agreement are you (“the user”) and the owners of this website being Doutor Urgência Ltd.

1.2. Your use of and access to this website will at all times be governed by the provisions of these terms and conditions and by using and/or accessing this website you accept fully all these terms and conditions and agree to bound by and comply fully therewith. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.

1.3. If you do not wish to be bound by and comply with these terms and conditions in full, your access and use of this website must be terminated immediately.



Doutor Urgência is committed to ensuring the privacy and integrity of information submitted by users of our website. All information of a personal nature submitted or provided by users will be treated confidentially and will not be disclosed to any person without express consent of the user concerned but always subject to the following:

2.1. Disclosure of any information provided or submitted by a user will be allowed to be made where:

2.1.1. such information is in the public domain;
2.1.2. there is a duty to the public to disclose;

2.1.3. where Doutor Urgência’s interests require disclosure;

2.1.4. at your request or with your consent;

2.2. Personal information may be disclosed to Doutor Urgência’s group members, agents, vendors, suppliers, marketing agents where this information is necessary for them to evaluate and enhance the product and services offered on this website;
2.3. Doutor Urgência may provide general information to third parties which do not contain particular personal information of users such as their names and addresses, and which is intended to be used solely for compiling statistical or demographic information or otherwise;

2.4. Doutor Urgência does not and cannot control the confidentiality, access to or dissemination of information which is retrieved through the use of “cookies” or information retrieved through the collecting and storing of IP addresses of visitors to this website. By using Doutor Urgência’s website you are deemed to have agreed and consented to the use of cookies. If you don’t want to accept “cookies” being used, you can disable “cookies” in your web browser’s security settings.


3.1. All Doutor Urgência’s trademarks, logos, brands, domain names and other marks and intellectual property relating to this website, or any information contained or accessible from this website shall remain the sole and exclusive property of Doutor Urgência and the relevant authors or licensors and the user undertakes that it will not use, disseminate, or otherwise deal with such intellectual property without Doutor Urgência, the relevant licensor or author’s prior written approval.

3.2. Copyright and all other intellectual property rights subsisting in any data base/s maintained by Doutor Urgência and relating to this website is owned by Doutor Urgência or the relevant provider or supplier thereof.

3.3.  A user may only use information retrieved, viewed, downloaded or otherwise obtained by viewing this website, for its own personal and non-commercial use and such information and/or data may not be sold, resold, transmitted or otherwise made available or disseminated in any manner via any media to any third parties unless the prior written consent of Doutor Urgência has been obtained.

3.4. The user undertakes not to change or delete any proprietary notices contained in any material, data or information downloaded or otherwise retrieved from the Doutor Urgência website.

3.5. Under no circumstances may a user reverse, engineer, disassemble, decompile, reproduce, transcribe, store in a retrieval system, translate into any language or computer language, retransmit in any form or by any means, (electrical, mechanical, photo reproduction, recordation or otherwise) any of the material, information or content viewed, downloaded or otherwise retrieved from this website without the prior written consent of Doutor Urgência.



4.1. Any person requiring any medical advice or treatment should consult their relevant medical practitioner or other qualified healthcare professional to suitably diagnose any ailments or diseases and prescribe the relevant treatment.

4.2.  Doutor Urgência does not warrant, hold out or represent that any services, benefits or facilities offered on this website to users or a class of users, such as online booking available to certain registered healthcare professionals will always be available, be accurate, reliable, or perform the functions it was intended to. Users are cautioned against relying on any service or facility provided on this website and should always independently verify any information or confirmation contained or generated form this website or any software associated therewith.



5.1. Under no circumstances does Doutor Urgência take responsibility for the content and/or services or products offered on third-party websites which may be linked to this website and gives no warranty, guarantee and makes no representation in respect of such linked websites.

5.2. The provisions of these terms and conditions do not apply to such third-party websites as these websites are not maintained and/or hosted by Doutor Urgência or its service providers.

5.3. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

5.4. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

5.5. You must not establish a link to our site in any website that is not owned by you.

5.6. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

5.7 We reserve the right to withdraw linking permission without notice.

5.8. The website in which you are linking must comply in all respects with the content standards contained in the Doutor Urgência’s operating policies (as amended from time to time).

5.9. If you wish to make any use of content on our site other than that set out above, please contact Doutor Urgência at any time via e-mail at



6.1. giving or making available in any way the user’s user name and password to any other person in any manner for such person’s use, and the user undertakes to take whatever steps may be necessary to ensure the safekeeping and confidentiality of such user name and password and in any event a user shall not disclose same to any third party without Doutor Urgência’s prior written consent. A user shall be legally bound by and held responsible for actions taken with its user name and password. The user hereby acknowledges that Doutor Urgência is entitled to reasonably presume that the user is the transacting party where a specific user name and password has been used to gain access to, view and/or engage in any activity on this website or any part thereof;

6.1.1. to immediately notify Doutor Urgência should it have any reason to believe that the confidentiality of the username and password may be compromised; and

6.1.2. to inform Doutor Urgência of any restrictions and/or limitations on the authority of any authorised user who has been given access to the service and/or content of this website promptly and in writing.



7.1.  Due to the number of sources from which Doutor Urgência obtains content and the nature of electronic distribution via the worldwide web and internet, neither Doutor Urgência nor any of its suppliers shall be liable to any user or to any other person in respect of any loss or damage of whatsoever nature caused by or arising from any of the following circumstances, (and the user hereby indemnifies Doutor Urgência and its suppliers against any and all claims in respect of such loss or damage):

7.1.1. resulting from or related to the use or access of or inability to use or access any of the information, content or services provided on this website;

7.1.2. any fact or circumstance beyond the reasonable control of Doutor Urgência;

7.1.3. any breakdown in the service provided by external service providers and the unavailability or defective performance of any software or any of the services available on or from this website;

7.1.4. the performance or unavailability of this website, or any other website to which it is connected or linked;

7.1.5. any suspension or interruption of access to this website by Doutor Urgência;

7.1.6. any breach of privacy or security by any person or entity;

7.1.7. the loss, damage, destruction, theft, contamination or corruption of any data, information or content accessible by means of this website;

7.1.8. the preservation and protection of the integrity of any text or any other form of data, information or content which is contained on or accessible from this website;

7.1.9. any publication or use of any information or data contained on or accessible from this website;

7.1.10. a user’s failure to perform any of its obligations in terms of this agreement, including but not limited to a failure to comply with any of the provisions of previous clauses.

7.2. Without limiting the generality of the foregoing, neither Doutor Urgência nor its suppliers shall be liable for any direct, consequential or indirect loss suffered by a user or any other person.

7.3.  While Doutor Urgência will use all reasonable endeavours to ensure the integrity, security and confidentiality of all personal information submitted and/or obtained from a user, it will not be held liable under any circumstances if such information is compromised, disseminated or otherwise disclosed through conduct outside the control of Doutor Urgência such as hacking, infection by “viruses”, “Trojan Horses” or any other computer programming routines or software that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

7.4.  Doutor Urgência hereby disclaims any liability for any and all losses, liability, costs or damage suffered or incurred by a user or any other person arising out of or in connection with the use, provision or distribution of any feature or service which may be promoted, displayed on, or associated with, this website or any other website which can be accessed from this website.

7.5.  Doutor Urgência does not warrant or represent that the functions, facilities or services or content contained on this website, or access to this website or any part thereof, will be uninterrupted or error free, that defects will be corrected, or that this website and/or the server that makes it available to a user, is free of viruses, infections, bugs or the like, nor does Doutor Urgência make any warranty or representation, whether express or implied, as to the reliability, accuracy, usefulness, adequacy, quality, currency, completeness, suitability, fitness for any purpose or otherwise of any of the information, services, facilities, data or material displayed on or accessed from this website.


In the event that any of the terms of this agreement are found to be invalid, unlawful or unenforceable, such terms will be separable from the remaining terms, which shall continue to be valid and enforceable.


The User shall not cede any of his/her rights nor delegate any of his/her obligations in terms of these terms and conditions.

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326 Maputo Business Center, Avenida Agostinho Neto
Maputo, Mozambique 


+258 85 05 000 23